At VEAR, we strive to provide a seamless and enjoyable shopping experience for our customers. Our Shipping Policy outlines the details regarding shipping methods, delivery times, and associated costs. Please review the following information to ensure a clear understanding of our shipping process.
- Order Processing:
- Orders are typically processed and shipped within 1-2 business days from the date of purchase. Processing times may vary during peak seasons or promotional periods.
- Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Methods:
- We offer free shipping for all orders over $150 USD.
- Domestic and international shipping times vary depending on the destination but generally range from 7 to 10 business days.
- Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your delivery.
- Please note that tracking information may take some time to become available after your order has been shipped.
- Delivery Issues:
- In the event of any issues with your delivery, please contact our customer service team at firstname.lastname@example.org. We will work diligently to resolve the matter and ensure a satisfactory outcome.
- Address Accuracy:
- Customers are responsible for providing accurate shipping information. VEAR is not liable for any delays or misdeliveries resulting from inaccurate or incomplete addresses provided by the customer.
- Holidays and Peak Seasons:
- During holidays and peak shopping seasons, there may be delays in processing and shipping times. We appreciate your understanding and patience during these busy periods.
Thank you for choosing VEAR. We are dedicated to delivering your VEAR jacket and pants promptly and securely. If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at email@example.com.